Neronote

Shipping and delivery

Which countries do you ship to?

How much does the shipping cost?

How soon will my order be shipped?

How long does the shipping take?

Which couriers do you use?

 

Which countries do you ship to?

Neronote ships to anywhere in the world.

 

How much does the shipping cost?

Shipping is free worldwide for orders over 220 For all other orders, our shipping charges are based on tax and as below:

European Union:
6

USA, Canada, Switzerland, Arab Emirates, Japan, Australia & NZ:
19.80

China, Russia, South America and the rest of the world:
25.80

For deliveries outside the European Union, customs duties and taxes may also apply. The courier will ask for these before delivery. Those amounts depend on the law of the destination country applicable when the package is received and are beyond Neronote’s control.

 

How soon will my order be shipped?

Each order is generally shipped after 2 working weeks, which is how long it takes to make a fine shirt. When we start to produce your order, we shall email to tell you the planned shipping date. Please note – we carefully check all the measurements stated in the order before making each shirt. If the measurements that you gave differ from our standards, then we may ask you to double check, and production will begin as soon as we receive an email from you to confirm.

 

How long does the shipping take?

The express couriers that we use to ship your order guarantee delivery in 2 days throughout Europe and 4 days in the rest of the world. Shipping may sometimes be delayed for reasons beyond Neronote’s control. The courier will deliver to the address stated in the order, so it is preferable to give an address where someone will be in.

 

Which couriers do you use?

Neronote uses UPS, TNT and SDA, depending on the destination country, both to deliver orders and, where necessary, to collect returns.

 

Customer care

Customer service is at your side for all your needs.
Feel free to contact us for information, professional advice and assistance with your new Neronote.

Information


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